1. free delivery or shipping available with minimum order
2. convenience - we are here to simplify your life and save you time
3. quick and easy reorders
4. quality - only the the best all-natural food and treats for your best friend
5. satisfaction guaranteed - we will do our best to keep you satisfied
6. fresh food - we order monthly - no stale food sitting on shelves for months or even years
7. we are a local Houston business - shop local for personal, friendly service and help support the local Houston economy
1. browse our selection from the comfort of your home
2. place your order on our customer friendly website (if you prefer - call or email us and we will handle placing the order for you!)
3. spend your time doing something fun instead of lugging heavy bags of pet food home from the store!
4. your order is delivered to your door at no extra charge with a minimum order
local home delivery is free with a minimum $39 order if you are located within local delivery zone 1 or 2
local orders under $39 will be charged a local delivery fee
we now ship everywhere else in Texas!
fast USPS Priority Mail or UPS shipping
free with $99+ order
$4.99 shipping for orders under $99
we typically deliver orders within 1-2 days if you are in local delivery zone 1 - sometimes even the same day!
if you are local delivery zone 2 your order will be delivered on our next weekly delivery day in your area (Saturday or Sunday)
*be sure to place order by Saturday 11 a.m. for delivery on same weekend!
deliveries begin no earlier than 9 AM and are completed no later than 8 PM
*delivery may be delayed on severe weather days*
you do not need to be home when we deliver.
if you do not want your order left at the front door, simply provide us with your preference in the "Order Notes" field in the shopping cart
deliveries will be left at or near the front door
if you prefer a different location, please include this information in the “Order Notes” field in the shopping cart
we’ll be happy to leave it in the backyard, with a neighbor, or just about anywhere else that you request!
gated communities? yes!
be sure to provide us with any helpful instructions such as gate code, where to park and enter property, if there is someone to leave order with at front desk or if you are not home, etc.
yes! - we now ship to anywhere in Texas that is not in our local home delivery zones 1 or 2
$4.99 Flat Rate UPS or USPS Shipping
FREE shipping with $100+ order
yes! - we now offer convenient auto-reorder subscriptions on most items
save 5% + never run out!
products are automatically delivered on your schedule
there is no obligation ever
easily modify or cancel your subscription
reminder email is sent before each reorder is generated
please contact us with your concern and we will do our best to find a solution to your satisfaction
we want you and your pets to be happy!
this does not happen very often, but if it does, contact us so we can provide you with an alternative
we want you and your pet to be 100% satisfied!
please click on Contact Us at the top or bottom of our website
we will Go Fetch! an answer for you just as soon as we can